Privacy Policy

Effective Date: 09/11/2025
Last Updated: 09/11/2025

Three Leopold (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website [www.threeleopold.com) (the “Site”) or interact with us in any way.

By using our Site or purchasing from us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

Personal Information

When you make a purchase or create an account, we may collect:

Your name, email address, phone number and postal address
Payment details (processed securely through our payment providers)
Order history and preferences

Non-Personal Information

We may also collect:

Browser type, device information and IP address
How you use our Site (pages viewed, time spent, etc.)
Cookies and similar tracking technologies (see below)

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your order, returns or customer service enquiries
Send marketing emails or updates (only if you’ve opted in)
Improve our Site, products and customer experience
Comply with our legal and tax obligations

You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails.

3. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences and understand how visitors use our Site.
You can disable cookies in your browser settings, but some features of the Site may not function properly without them.

4. Sharing Your Information

We may share your information with:

Service providers who help us operate our business (e.g., payment processors, shipping companies, analytics tools)
Legal authorities if required by law or to protect our rights
Marketing partners (such as Meta or Google Ads) to deliver relevant advertising — only where permitted by law

We do not sell or rent your personal information to third parties.

5. Payment Security

Payments on our Site are processed through trusted third-party gateways such as Shopify Payments, PayPal, or Afterpay.
Your payment details are encrypted and never stored on our servers.

6. Data Storage and Retention

We store your personal information securely and retain it only for as long as necessary to:

Complete transactions
Comply with legal and accounting requirements
Resolve disputes or enforce our agreements

When information is no longer needed, we take reasonable steps to delete or anonymise it.

7. Your Rights

You have the right to:

Access or correct your personal information
Request deletion of your data (subject to legal obligations)
Withdraw consent to receive marketing communications

To exercise these rights, please contact us at hello@threeleopold.com

8. International Data Transfers

As we use service providers such as Shopify and marketing platforms based outside Australia, your information may be transferred internationally.
We ensure these providers comply with privacy standards equivalent to those required under Australian law.

9. Links to Other Websites

Our Site may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Three Leopold
Email: hello@threeleopold.com
Location: Newcastle, NSW, Australia